Our products can generally be personalised. Please use our contact form for this. We will be happy to help you implement your wishes.
For us, sustainability starts with thoughtful product design. Selected materials that have less impact on the environment to the selection of suppliers who work with us to produce as locally as possible. Our long-term goal is to realise the entire production of all parts in Germany.
Products Made in Germany are of the highest quality and stand for high reliability and durability: Forward-looking product planning and production, taking into account the latest research results, guarantee a long service life. Our high-quality products enable us to offer an extended warranty of 5 years. More about the Made in Germany seal
Assembly
The mounting set consists of three screws and three dowels.
Use the enclosed mounting set for fastening. Make sure that the surface is flat and clean. Align the wall mounting bracket in balance and fix all 3 mounting points. Select the mounting height according to the average height of the user so that the unit can be operated comfortably. Then place the unit on the wall mounting bracket and fix it firmly with the knurled screw. You can also use the supplied M5x12 TX25 (TX Drive) screw for the purpose of theft protection.
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Order
You always order from our shop as a guest. This means that no customer account is necessary.
Discount promotions are usually limited in time and usually include further conditions that need to be observed. These can be found in the promotion conditions within the respective newsletter or on the homepage. In case of doubt, our service team is available to answer any questions. service@stabeau.de
If you make a mistake when placing an order, or if an order is placed by mistake, simply contact us by phone or email. If the order is not yet on its way to you, we can change or cancel it at any time. If the package is already on its way, the goods must be returned or a change request must be noted on the returns slip.
Shipping
You can find the shipping costs on the following page: https://www.stabeau.com/versand-und-zahlung
We strive for the fastest possible delivery: As a rule, shipping with our shipping partners takes between 3 and 5 working days. For orders from abroad, the shipping time may be longer depending on the country.
Yes, we ship all over the world. Individual shipping costs apply depending on the delivery address. These will be added automatically at the checkout.
After receiving the goods, you have 30 days to return or exchange the item.
The costs of the return shipment are to be borne separately.
Complaint
Please contact our service team first to discuss how to proceed. In most cases, we will need some photos of the damage. After clarification, the item itself may be requested in order to carry out a repair. In individual cases, however, this procedure may not be necessary. service@stabeau.de
In general, there is a legal warranty, also called a warranty for defects. This is not to be confused with the warranty, which is stated separately by the manufacturer in individual cases. The basic condition for this right is, on the one hand, proof of purchase within the last two years. On the other hand, there must have been a hidden defect which clearly differs from the expected wear and tear of the goods. The examination of these facts is incumbent on us as dealers or the manufacturer. According to the law, the manufacturer has two attempts to rectify the defect before a withdrawal or refund can be claimed. In the event of a complaint, always contact our service team before returning goods.
B2B
Our sales team looks forward to hearing from you: info@stabeau.com
We are happy to support the equestrian and dressage sport. Our sales team looks forward to hear from you: info@stabeau.com
We are happy to support exciting and exceptional personalities in the equestrian and dressage sport. Please send us a short presentation and the links of the associated social media accounts. We will get back to you as soon as possible. Contact: info@stabeau.com
Brand
STABEAU®/'stabo/
The brand name is formed from several terms that reflect our self-image in product development: stable / stable (English stable) / beau (French beautiful). We develop high-quality and aesthetic products for everyday life in the stable.
STABEAU® develops smart, aesthetic products for dressage & riding stables. Through the expertise of dressage riders, engineers and product designers, practical solutions are created for everyday stable use, allowing you and your horse more time together.
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